Privacy Policy

Last updated: 23rd December 2025

Jenny Williams Coaching Ltd (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data responsibly.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or engage with our services. It should be read alongside our Terms and Conditions.

Who We Are

Jenny Williams Coaching Ltd is the data controller for the purposes of UK data protection law.

What Information We Collect

We may collect and process the following personal data:

• Name
• Email address
• Telephone number
• Information you choose to provide via forms or correspondence

When you use our website, we may also automatically collect technical data such as:

• IP address
• Browser type and version
• Pages visited and time spent on the site
• Referral source

This technical data helps us understand how our website is used and improve it.

How We Use Your Information

We use your personal data to:

• Respond to enquiries and contact requests
• Provide coaching services
• Send occasional emails where you have explicitly opted in
• Manage our website and improve its performance
• Meet legal and regulatory obligations

We do not sell your data or use it for unsolicited marketing.

Cookies and Tracking Technologies

We use cookies and similar technologies to support website functionality and analytics.

Cookies are managed using a consent tool, and non-essential cookies are only set with your consent.

You can view full details in our Cookie Policy.

We currently use:

• Google Analytics (via Google Tag Manager)
• Google Search Console
• Microsoft Clarity

These tools help us understand website usage and improve user experience.

Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent, where you have actively opted in
• Contract, where data is required to provide coaching services
• Legitimate interests, for website analytics and service improvement
• Legal obligation, where required by law

Data Storage and Retention

We keep personal data only for as long as necessary.

• Website form submissions are automatically deleted after a defined period
• Coaching notes are stored securely and deleted after a reasonable time
• Email subscription records are retained to demonstrate consent

We take reasonable steps to ensure data is kept accurate and up to date.

Sharing Your Data

We may share your data with trusted third parties who support our website or services, such as:

• Website hosting providers
• Analytics and consent management tools

These providers only process data on our instructions and are required to protect it.

We will not share your data with others unless required by law or with your explicit consent.

Data Security

We take appropriate technical and organisational measures to protect your personal data.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Links to Other Websites

Our website may include links to third-party websites.

We are not responsible for the privacy practices or content of those websites, and we recommend reviewing their privacy policies separately.

Children’s Privacy

Our services are not intended for children under 18.

We do not knowingly collect personal data from anyone under 18. If such data is identified, it will be deleted promptly.

Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent at any time

To exercise your rights, please contact us via the website.

Changes to This Policy

We may update this Privacy Policy from time to time.

The most current version will always be published on this page.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us via the website.